Terms and conditions

1. All product pricing shown on this website is in US Dollars, Canadian Dollars, Euro or British Pound currency.

2. Our registered office is located at 1286 Kennedy Road, Units 7-8, Toronto, ON, M1P-2L5 Canada and we may be reached by email at info@poopoopaper.com or by calling us at 1-877-POO-POO-1 (1-877-766-7661) or by fax at 416-981-3066.

3. We ship products ordered either from our warehouse locations in Texas, USA; Ontario, Canada or from our warehouse in the Kingdom of Thailand.

4. All of our goods offered for sale on our website are handcrafted in the Kingdom of Thailand.

5. Unless other arrangements are made with us, all deliveries of items purchased is routed through United Parcel Service, FedEx, DHL, the United States Postal Service (USPS), Canada Post Corporation and/or Thailand Post. We typically ship our products within 1-3 business days after receiving an order however during seasonal periods we may require up to 5 business days to ship an order. At the time of your purchase, you will be sent an email confirming your order and advising you of the duration prior to actually shipping the product to you. Generally, shipping to any address in North America will take approximately one week however sometimes it may take up to two weeks. We will endeavor to keep you aware of the shipments travel progress to the best of our ability and efforts as the situation allows.

6. Any information that we may collect from our customer during the course of conducting a normal transaction on our website is held in strictest of confidence and is not shared, sold, loaned with/ to any third party at any time. Any data is utilized for transaction and delivery purposes only.

7. Returns/ Refunds: we accept consumer returns and refunds of undamaged products in their original packaging provided that the goods are returned to our offices through any reasonable means at the customers expense within 30 days of the original purchase date. 

For any further questions, comments or suggestions about our general terms and conditions please contact us.

Alternative Pulp & Paper Co., Ltd. (dba POOPOOPAPER CO.)

1-877-POOPOO-1 (1-877-766-7661)